I have passed the ITIL® version 3 Foundation Examination
#certify #done
Results received from:
EXIN: https://mylogin.exin.nl
The global certification company for Information Management
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The purpose of the ITIL Foundation certificate in IT Service Management is to certify that I’ve gained knowledge of the ITIL terminology, structure and basic concepts and have comprehended the core principles of ITIL practices f or service management.
I’m working in an organization that has adopted and also adapted ITIL, i will be able to contribute to an ongoing service improvement on every project i will lead.
The different subjects were:
- Service management as a practice
- The ITIL service life cycle
- Generic concepts and definitions
- Key principles and models
- Selected processes
- Selected functions
- Selected roles
- Technology and architecture
- Competence and training
I have to wait the exam result to get my certification.